FAQ

1. What is the life span of a flag?

On average, our outdoor flags have a lifetime of around 6 months but this is highly dependent on a number of factors:

- The wind strength (the flag has to be taken down when the wind is above force 6).
- The height of mast (the higher the mast, the greater the wind and the sooner the flag will wear out).
- Air pollution and salt penetration.

Handy tips to extend the life span of your flag:

- Allow the flag to hang freely (so, do not hang near to trees or lampposts).
- Repair any damaged hems as soon as possible.
- Flags can be ironed and washed at low temperatures (rinse using lukewarm water).

2. How should I supply images?

You can supply your image via email (max 10 MB), WeTransfer or if your file is too large to upload, then you can put it on our FTP server. You can request the details for this by email or telephone: +32 56 85 50 50. 

Bestanden kan u aanleveren via email (max 10 MB), WeTransfer of u uw bestand op onze ftp server zetten. De gegevens hiervoor kunt u per e-mail of telefonisch aanvragen : +32 56 85 50 50.  We accept PDF files, but it is preferable to send us the native files. 

Here's how to save your PDF’s according to the program of origin:

  • Illustrator: PDF 1.4 to 1.7
  • Photoshop: PDF 1.4 to 1.7
  • Indesign: PDF 1.4 to 1.7

Be careful, any gradient created created under InDesign must have a plot at the beginning and end of the gradient. 

Work your files at 1/10th scale + 5 mm bleed (at 1/10th).

Convert the fonts of the visual into vectoral. Be careful with white or light-colored text on a background of dark color, we advise to have a minimum thickness of 2 mm, underneath we cannot guarantee a good reproduction of your visual.

Indicate "Pantone" references in your compositions processed in direct tones. Attention, overprinting pantone on pantone is not possible.

Any logos or text must be placed at least 4 mm (1/10th) from the finished edge to ensure visibility.

Images must be provided in CMYK. Any image provided in RGB, LAB or indexed colors will be converted to CMYK according to the Coated Fogra 39 standard (ISO 12647-2:2004)

Image resolution should be 600dpi, a lower resolution may result a pixilation in the images. A too high resolu- tion can only slow down the processing of files, without any quality gain.

Maximum inking rate 320% for images and solids.

In the case of several versions, it is necessary to deliver a complete file for each version, and not just changes between versions.

A calibrated digital "ISO Coated V2 or Fogra39L" proof must be supplied to us for the four-color process before going into production.

Laser proofs cannot be accepted as chromatically reliable color proofs.

If no color proof in accordance with this standard is delivered, Wollux nv cannot be held responsible for any printing deviations.